Hi, I’m Trent.

My background is in operations and HR. I work on how things happen in practice: where information gets lost, where a process breaks down, and what I can change or build to make it work better.

That work now includes agents, automation, and software, alongside the processes and people they need to work with.

Explore my work Choose a résumé

The Presenting illustration: cartoon Trent standing beside a framed real photograph of Trent.

In each of these projects, I had to understand what was getting in the way before deciding what to change or build.

When the reports don’t agree

Workforce Management could see a missed login. A manager might know the employee had the day off. I built the no-call/no-show case workflow to reconcile those accounts, coordinate contact, and put the record in front of HR.

AI helped with matching and information handling. Rules managed the process. People made the employment decision.

Illustrative report conflict · simplified workflow

Workforce Management“No login recorded.”Manager“I gave them the day off.”

Reconcile the evidenceContact, updates & reviewHuman employment decisionExplore the NCNS workflow

The first version got worked around

I built a standardized intake and screening workflow, but its required automated messages drove some recruiters to bypass it entirely. Based on their feedback, I made room for personal outreach, followed by a form update, so both communication paths could produce consistent records.

Recruiting workflow: intake required automated messages before shared records. Some recruiters skipped intake for personal outreach, leaving inconsistent records. The revised process offers automated communication or personal outreach plus a form update, both reaching the same shared records.

See what was planned, what actually happened, and what changed →

Learning a written orchestra part

Actual music converter showing the score review and tablature preview

Actual converter · score review and tablature preview

I wanted to join a community orchestra, but I hadn’t learned to read sheet music. I built a converter that kept the original score and added a guide I could learn from.

I used it to prepare my electric-bass parts for a CFCArts performance at Steinmetz Hall.

See the converter and the performance

Away from work

I make music, play games, and spend a lot of time working on my home lab. Some of that turns into software.

Get in touch

Email me LinkedIn Résumé · PDF